Experience
Senior Strategist Forum One | 2021 - Present | USA
Digital Strategist Forum One | 2020 - 2021 | USA
Led discovery phase for ~60 digital transformation, organizational strategy, service design, web redesigns/builds, and mobile app projects, synthesizing goals and constraints, and employing stakeholder/client management strategy
Utilized service design, UX design, audience research, data analytics/SEO, content strategy, and organizational strategy in order to develop and implement strategies to solve business challenges
Facilitated collaborative workshops, stakeholder/audience research, and user testing
Crafted proposals, wrote new business scope of work documentation, and pitched new business opportunities, resulting in ~$500k in new business
Identified opportunities for upsells and expanding scope, led conversations with clients, resulting in ~$300k in additional business
Assessment Officer Impact Initiatives | 2019 - 2020 | Jordan
Conducted Third Party Monitoring for UNHCR and WFP on £80m, 5 year Cash Transfer Program funded by DFID
Developed methodology and monitoring framework, lead monitoring implementation, managed data collection teams, analysis, and reporting
Led and facilitated Collaborative Design Workshops for DFID, UNHCR, and WFP senior staff
Product Strategist & Venture for America Fellow ACES Health | 2017 - 2018 | USA
Oversaw product features from idea to implementation; developed user stories, product requirements, and UX design
Secured strategic partnerships that resulted in new 3 customers, 4 articles, and 4 white papers
Created and led all company culture initiatives, including core value development, and researched and instituted internal communication processes
Participated in 6 week "experiential MBA" training camp, creating deliverables and leading team projects with McKinsey, IDEO, Flatiron School, and various non-profits
Co-founder & Director of Partnerships HackCville | 2014 - 2017 | USA
Co-founded non-profit entrepreneurship education center
Grew membership from 35 to 1000+, grew programs from 1 to 12
Developed program curriculum and led courses in Human Centered Design, Social Entrepreneurship Models, Pitching, and more
Established/managed nationwide alumni network of 900+ entrepreneurs: produced speaking & networking events, mentorship programs, published monthly communication to 3000+ subscribers
Research Lead International Rescue Committee + University of Virginia | 2016 - 2017 | USA
Partnered with the Charlottesville International Rescue Committee to produce an economic impact analysis of resettled refugees in Charlottesville, Virginia
Directed, filmed, and edited docu-series on refugee entrepreneurs with a focus on participatory narrative and co-authorship
Research Practitioner Special Hope Network | 2013 - 2016 | Zambia
Created protocol to improve accessibility and inclusion services, and Special Education curriculum for Special Hope Network, NGO in Lusaka
Produced and implemented curriculum affecting ~200 children; tracked and analyzed improvement in fine motor, gross motor, and academic (literacy and math) milestones
Wrote local and national grant applications resulting in $50,000 in funding
3 papers published, 2 news articles featuring project, Global Disability Panel speaker 2014
internship
Storytelling & Innovation Intern Ashoka | 2016 | USA
Developed comprehensive 'Storytelling for Changemaking' curriculum, currently utilized in 6 schools across the US, EU, and Middle East
Created graphics, content, and pitches for the We/Me Syria Program, which has reached 400+ youth in 3 refugee camps
Research Intern One Acre Fund | 2016 | UK
Researched, mapped, and organized the agricultural producers and actors in Malawi and India, resulting in 3 on-site visits to 12 local organizations
Initiated One Acre Fund connections in Nigeria, Mali, Senegal, and Nepal
Education
University of Virginia 2013 - 2017
BA with Honors, Global Development Studies + Social Entrepreneurship
School of Oriental and African Studies (University of London) 2016
Graduate and undergraduate coursework in international development, water conflict/governance, NGOs, economics
SKILLS
Business
Proposal Development
Pitching
Scoping and Estimation
Research
Monitoring and Evaluation
Participatory Research Methods
Tree Testing, Card Sorting, Interviewing
Language
Arabic
Japanese
Strategy + Design
Service Design
UX Strategy
Content Strategy
Data Analytics
On-Page SEO
HCD + Design Thinking Methodology
Product Management
continued learning
Human Centered Design, +Acumen, 2019
Social Impact Analysis, +Acumen, 2019
Lean Data Approaches to Measure Social Impact, +Acumen, 2019
UXD + Product Management, General Assembly, 2017
McIntire Business Institute, University of Virginia, 2016
Ruby on Rails Bootcamp, iXperience, 2015
Education in Emergencies (EiE), IINEE + Save the Children + Humanitarian Leadership Academy, 2022
Survey Design, Rosenfeld Media, 2022
Fundamentals of Data Visualization, UC Davis, 2021
Monitoring and Evaluation, USAID eLearning Centre, 2019
Building a Better Response, Harvard Humanitarian Academy, 2019